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"Evaluating healthcare process improvement for patient callbacks."

Rebecca A. Scott, Benjamin T. George (2014)

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DOI: 10.1504/IJSS.2014.061060

access: closed

type: Journal Article

metadata version: 2020-09-24

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Rebecca A. Scott, Benjamin T. George:
Evaluating healthcare process improvement for patient callbacks. Int. J. Serv. Stand. 9(1): 51-66 (2014)

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