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"One-stop services concept for the public sector: successes and roadblocks."
Kongkiti Phusavat, Pornthep Anussornnitisarn (2009)
- Kongkiti Phusavat, Pornthep Anussornnitisarn:
One-stop services concept for the public sector: successes and roadblocks. Int. J. Serv. Stand. 5(1): 67-80 (2009)
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