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"Levels of analysis issues relevant in the assessment of information ..."

Robert E. Miller, Bill C. Hardgrave, Thomas W. Jones (2008)

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DOI: 10.1504/IJSS.2008.016081

access: closed

type: Journal Article

metadata version: 2020-09-24

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Robert E. Miller, Bill C. Hardgrave, Thomas W. Jones:
Levels of analysis issues relevant in the assessment of information systems service quality. Int. J. Serv. Stand. 4(1): 1-15 (2008)

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