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"Modelling and analysis of e-mail management for improved customer ..."

Robert A. Greve et al. (2005)

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DOI: 10.1504/IJSPM.2005.007643

access: closed

type: Journal Article

metadata version: 2020-04-16

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Robert A. Greve, Ramesh Sharda, Manjunath Kamath, Amit Kadam:
Modelling and analysis of e-mail management for improved customer relationship management. Int. J. Simul. Process. Model. 1(3/4): 125-137 (2005)

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