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"Customer resistance to churn in a mature mobile telecommunications market."

Seungyeon Kim et al. (2020)

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DOI: 10.1504/IJMC.2020.104421

access: closed

type: Journal Article

metadata version: 2020-05-07

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Seungyeon Kim, Younghoon Chang, Siew Fan Wong, Myeong-Cheol Park:
Customer resistance to churn in a mature mobile telecommunications market. Int. J. Mob. Commun. 18(1): 41-66 (2020)

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