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"The integrative role of CRM with ERP and SCM in the e-business environment."
Shaohong Zheng et al. (2002)
- Shaohong Zheng, David C. Yen, Douglas Havelka, Cheng-Yuan Ku:
The integrative role of CRM with ERP and SCM in the e-business environment. Int. J. Inf. Technol. Manag. 1(1): 50-68 (2002)
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