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"Attributes of Communication Quality in Business Process Outsourcing ..."
Arjan J. Knol, Egon Berghout, Albert Boonstra (2011)
- Arjan J. Knol, Egon Berghout, Albert Boonstra:
Attributes of Communication Quality in Business Process Outsourcing Relationships: Perspectives from India-Based Insourcing Managers. Int. J. IT Bus. Alignment Gov. 2(1): 35-55 (2011)
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