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"Research in Information Technology Service Management (ITSM) (2000 - ..."

Narges Shahsavarani, Shaobo Ji (2014)

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DOI: 10.4018/IJISSS.2014100105

access: closed

type: Journal Article

metadata version: 2020-09-29

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Narges Shahsavarani, Shaobo Ji:
Research in Information Technology Service Management (ITSM) (2000 - 2010): An Overview. Int. J. Inf. Syst. Serv. Sect. 6(4): 73-91 (2014)

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