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"Impact of irritation and negative emotions on the performance of voice ..."

Shilpi Jain et al. (2023)

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DOI: 10.1016/J.IJINFOMGT.2023.102662

access: closed

type: Journal Article

metadata version: 2023-09-14

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Shilpi Jain, Sriparna Basu, Arghya Ray, Ronnie Das:
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers' perspectives. Int. J. Inf. Manag. 72: 102662 (2023)

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