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"Implementing IT Service Management: A systematic literature review."

Jon Iden, Tom Roar Eikebrokk (2013)

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DOI: 10.1016/J.IJINFOMGT.2013.01.004

access: closed

type: Journal Article

metadata version: 2020-02-21

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Jon Iden, Tom Roar Eikebrokk:
Implementing IT Service Management: A systematic literature review. Int. J. Inf. Manag. 33(3): 512-523 (2013)

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