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"Interactions and Effects of CRM 2.0 in Public Administration: Issues of ..."
Daniel Perez González, Pedro Solana González (2012)
- Daniel Perez González
, Pedro Solana González:
Interactions and Effects of CRM 2.0 in Public Administration: Issues of Interest to IT Professionals. Int. J. Hum. Cap. Inf. Technol. Prof. 3(1): 26-41 (2012)
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