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"Understanding User Satisfaction With Instant Messaging: An Empirical ..."
Wei Wang, J. J. Po-An Hsieh, Baoxiang Song (2012)
- Wei Wang, J. J. Po-An Hsieh, Baoxiang Song:
Understanding User Satisfaction With Instant Messaging: An Empirical Survey Study. Int. J. Hum. Comput. Interact. 28(3): 153-162 (2012)
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