"Online Consumer Trust and Live Help Interfaces: The Effects of ..."

Lingyun Qiu, Izak Benbasat (2005)

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DOI: 10.1207/S15327590IJHC1901_6

access: closed

type: Journal Article

metadata version: 2020-06-18

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Lingyun Qiu, Izak Benbasat:
Online Consumer Trust and Live Help Interfaces: The Effects of Text-to-Speech Voice and Three-Dimensional Avatars. Int. J. Hum. Comput. Interact. 19(1): 75-94 (2005)

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