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"ICT-based or ICT-centric?: Embodiment and Cognition in a Service Recovery ..."
Jannick Kirk Sørensen (2016)
- Jannick Kirk Sørensen:
ICT-based or ICT-centric?: Embodiment and Cognition in a Service Recovery of a Web Service Encounter. Int. J. E Serv. Mob. Appl. 8(4): 48-64 (2016)
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