"Citizen Relationship and Grievance Management System (CiR&GMS) through ..."

Velamala Ranga Rao (2015)

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DOI: 10.4018/IJESMA.2015040103

access: closed

type: Journal Article

metadata version: 2020-09-10

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Velamala Ranga Rao:
Citizen Relationship and Grievance Management System (CiR&GMS) through Multi-Channel Access for e-Government Services: A Case from India. Int. J. E Serv. Mob. Appl. 7(2): 43-67 (2015)

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