"Customer Relationship Management for the Web-Access Challenged: ..."

Nicholas C. Romano Jr. (2002)

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DOI: 10.1080/10864415.2002.11044268

access: closed

type: Journal Article

metadata version: 2020-03-13

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Nicholas C. Romano Jr.:
Customer Relationship Management for the Web-Access Challenged: Inaccessibility of Fortune 250 Business Web Sites. Int. J. Electron. Commer. 7(2): 81-117 (2002)

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