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"Multi-channel service design process: challenges and solutions."

Luuk P. A. Simons, Harry Bouwman (2005)

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DOI: 10.1504/IJEB.2005.006388

access: closed

type: Journal Article

metadata version: 2020-07-16

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Luuk P. A. Simons, Harry Bouwman:
Multi-channel service design process: challenges and solutions. Int. J. Electron. Bus. 3(1): 50-67 (2005)

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