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"Impact of hotel responses to online reviews on customer loyalty and ..."
Seynabou Diouf, Haïfa Nakouri, Bob-Antoine Jerry Ménélas (2025)
- Seynabou Diouf, Haïfa Nakouri, Bob-Antoine Jerry Ménélas:

Impact of hotel responses to online reviews on customer loyalty and acquisition: a longitudinal sentiment analysis with booking. Int. J. Data Sci. Anal. 20(8): 7257-7279 (2025)

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