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"Integrated Predictive Experience Management Framework (IPEMF) for ..."
Neelesh Ragunath Kumbhojkar, Arun Balakrishna Menon (2022)
- Neelesh Ragunath Kumbhojkar, Arun Balakrishna Menon:
Integrated Predictive Experience Management Framework (IPEMF) for Improving Customer Experience: In the Era of Digital Transformation. Int. J. Cloud Appl. Comput. 12(1): 1-13 (2022)
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