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"Data analytics methods to measure service quality: A systematic review."

Georgia Gkioka et al. (2023)

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DOI: 10.3233/IDT-230363

access: closed

type: Journal Article

metadata version: 2023-12-04

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  - https://dblp.org/rec/journals/idt/GkiokaBMM23
Georgia Gkioka, Thimios Bothos, Babis Magoutas, Gregoris Mentzas:
Data analytics methods to measure service quality: A systematic review. Intell. Decis. Technol. 17(4): 1007-1029 (2023)

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