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"Towards semi-automatic human performance evaluation: The case study of a ..."
Andrea Brunello et al. (2018)
- Andrea Brunello, Fernando Jiménez, Enrico Marzano, José Palma, Gracia Sánchez, Guido Sciavicco:
Towards semi-automatic human performance evaluation: The case study of a contact center. Intell. Data Anal. 22(4): 867-880 (2018)
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