BibTeX record journals/ibmsj/WolfAVKD04

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@article{DBLP:journals/ibmsj/WolfAVKD04,
  author    = {Catherine G. Wolf and
               Sherman R. Alpert and
               John Vergo and
               Lev Kozakov and
               Yurdaer N. Doganata},
  title     = {Summarizing technical support documents for search: Expert and user
               studies},
  journal   = {{IBM} Syst. J.},
  volume    = {43},
  number    = {3},
  pages     = {564--586},
  year      = {2004},
  url       = {https://doi.org/10.1147/sj.433.0564},
  doi       = {10.1147/sj.433.0564},
  timestamp = {Fri, 13 Mar 2020 14:38:43 +0100},
  biburl    = {https://dblp.org/rec/journals/ibmsj/WolfAVKD04.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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