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"Service operation classification for risk management."
Farhad Shafti et al. (2010)
- Farhad Shafti, Tim Bedford, Léa A. Deleris, Jonathan R. M. Hosking, Nicoleta Serban, Haipeng Shen, Lesley Walls:
Service operation classification for risk management. IBM J. Res. Dev. 54(3): 7 (2010)
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