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"Is user satisfaction a valid measure of system effectiveness?"

Amy W. Gatian (1994)

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DOI: 10.1016/0378-7206(94)90036-1

access: closed

type: Journal Article

metadata version: 2020-02-20

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Amy W. Gatian:
Is user satisfaction a valid measure of system effectiveness? Inf. Manag. 26(3): 119-131 (1994)

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