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"System usage behavior as a proxy for user satisfaction: an empirical ..."

Charles E. Downing (1999)

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DOI: 10.1016/S0378-7206(98)00090-1

access: closed

type: Journal Article

metadata version: 2020-02-20

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Charles E. Downing:
System usage behavior as a proxy for user satisfaction: an empirical investigation. Inf. Manag. 35(4): 203-216 (1999)

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