"Ermittlung der Prozessreife für IT-Servicemanagementprozesse."

Martin Knahl, Benjamin Contius, Hanno Ebsen (2013)

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DOI: 10.1007/BF03340776

access: closed

type: Journal Article

metadata version: 2020-11-27

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  - https://dblp.org/rec/journals/hmd/KnahlCE13
Martin Knahl, Benjamin Contius, Hanno Ebsen:
Ermittlung der Prozessreife für IT-Servicemanagementprozesse. HMD Prax. Wirtsch. 289: 52-60 (2013)

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