"IT-Servicemanagement in deutschen Unternehmen - Ergebnisse einer ..."

Hans-Georg Kemper, Evangelos Hadjicharalambous, Jörg Paschke (2004)

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type: Journal Article

metadata version: 2020-11-27

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Hans-Georg Kemper, Evangelos Hadjicharalambous, Jörg Paschke:
IT-Servicemanagement in deutschen Unternehmen - Ergebnisse einer empirischen Studie zu ITIL. HMD Prax. Wirtsch. 237 (2004)

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