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"How responsive are government agencies when contacted by email? Findings ..."
Robin Gauld et al. (2016)
- Robin Gauld
, Jayde Flett, Sasha McComb, Andrew R. Gray
:
How responsive are government agencies when contacted by email? Findings from a longitudinal study in Australia and New Zealand. Gov. Inf. Q. 33(2): 283-290 (2016)
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