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"Faced with digital bureaucrats: A scenario-based survey analysis of how ..."

Peter André Busch (2023)

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DOI: 10.1016/J.GIQ.2023.101872

access: closed

type: Journal Article

metadata version: 2024-01-01

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Peter André Busch:
Faced with digital bureaucrats: A scenario-based survey analysis of how clients perceive automation in street-level decision-making. Gov. Inf. Q. 40(4): 101872 (2023)

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