"Intelligent service quality management system based on analysis and ..."

Chong Un Pyon, Ji Young Woo, Sang-Chan Park (2010)

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DOI: 10.1016/J.ESWA.2009.06.066

access: closed

type: Journal Article

metadata version: 2020-10-26

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Chong Un Pyon, Ji Young Woo, Sang-Chan Park:
Intelligent service quality management system based on analysis and forecast of VOC. Expert Syst. Appl. 37(2): 1056-1064 (2010)

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