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"A business process activity model and performance measurement using a time ..."
C. Y. Lam, W. H. Ip, Henry C. W. Lau (2009)
- C. Y. Lam, W. H. Ip
, Henry C. W. Lau:
A business process activity model and performance measurement using a time series ARIMA intervention analysis. Expert Syst. Appl. 36(3): 6986-6994 (2009)
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