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"Innovative service model of information services based on the ..."

Hung-Ming Chen, Hung-Yi Wu, Pih-Shuw Chen (2022)

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DOI: 10.1016/J.ESWA.2022.117601

access: closed

type: Journal Article

metadata version: 2023-11-12

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Hung-Ming Chen, Hung-Yi Wu, Pih-Shuw Chen:
Innovative service model of information services based on the sustainability balanced scorecard: Applied integration of the fuzzy Delphi method, Kano model, and TRIZ. Expert Syst. Appl. 205: 117601 (2022)

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