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"Analytics-driven complaint prioritisation via deep learning and ..."

Carla Vairetti et al. (2024)

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DOI: 10.1016/J.EJOR.2023.08.027

access: closed

type: Journal Article

metadata version: 2023-11-09

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Carla Vairetti, Ignacio Aránguiz, Sebastián Maldonado, Juan Pablo Karmy, Alonso Leal:
Analytics-driven complaint prioritisation via deep learning and multicriteria decision-making. Eur. J. Oper. Res. 312(3): 1108-1118 (2024)

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