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"Customer attrition analysis for financial services using proportional ..."

Dirk Van den Poel, Bart Larivière (2004)

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DOI: 10.1016/S0377-2217(03)00069-9

access: closed

type: Journal Article

metadata version: 2020-10-26

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Dirk Van den Poel, Bart Larivière:
Customer attrition analysis for financial services using proportional hazard models. Eur. J. Oper. Res. 157(1): 196-217 (2004)

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