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"How affordances of chatbots cross the chasm between social and traditional ..."
Emanuel Stoeckli et al. (2020)
- Emanuel Stoeckli
, Christian Dremel
, Falk Uebernickel, Walter Brenner:
How affordances of chatbots cross the chasm between social and traditional enterprise systems. Electron. Mark. 30(2): 369-403 (2020)
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