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"Robots, artificial intelligence, and service automation (RAISA) in ..."

Taekyung Kim et al. (2022)

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DOI: 10.1007/S12525-021-00514-Y

access: closed

type: Journal Article

metadata version: 2022-10-04

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  dblp key:
  - journals/electronicmarkets/KimJYK22
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  - https://dblp.org/rec/journals/electronicmarkets/KimJYK22
Taekyung Kim, Hwirim Jo, Yerin Yhee, Chulmo Koo:
Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data. Electron. Mark. 32(1): 259-275 (2022)

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