"Assessing Service Quality: Satisfying the Expectation of Library Customers ..."

Philip James Calvert (2015)

> Home

Details and statistics

DOI: 10.1108/EL-06-2015-0099

access: closed

type: Journal Article

metadata version: 2020-07-13

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/el/Calvert15i
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/el/Calvert15i
Philip James Calvert:
Assessing Service Quality: Satisfying the Expectation of Library Customers 3rd Ed. Electron. Libr. 33(5): 965-966 (2015)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.