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"Understanding the role of webcare in the online buying service recovery ..."

Yue-Yang Chen, I-Jen Wu (2023)

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DOI: 10.1080/17517575.2021.1943761

access: closed

type: Journal Article

metadata version: 2023-02-25

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Yue-Yang Chen, I-Jen Wu:
Understanding the role of webcare in the online buying service recovery context. Enterp. Inf. Syst. 17(1) (2023)

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