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"A multidimensional and hierarchical model of mobile service quality."

Yaobin Lu, Long Zhang, Bin Wang (2009)

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DOI: 10.1016/J.ELERAP.2009.04.002

access: closed

type: Journal Article

metadata version: 2021-04-09

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  - https://dblp.org/rec/journals/ecra/LuZW09
Yaobin Lu, Long Zhang, Bin Wang:
A multidimensional and hierarchical model of mobile service quality. Electron. Commer. Res. Appl. 8(5): 228-240 (2009)

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