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"Competing scales for measuring perceived quality in the electronic retail ..."

Evandro Luiz Lopes, Otávio Bandeira de Lamônica Freire, Eliane Herrero Lopes (2019)

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DOI: 10.1016/J.ELERAP.2019.100824

access: closed

type: Journal Article

metadata version: 2021-10-14

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Evandro Luiz Lopes, Otávio Bandeira de Lamônica Freire, Eliane Herrero Lopes:
Competing scales for measuring perceived quality in the electronic retail industry: A comparison between E-S-Qual and E-TailQ. Electron. Commer. Res. Appl. 34 (2019)

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