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"The effect of unexpected features on app users' continuance intention."
Jack Shih-Chieh Hsu et al. (2015)
- Jack Shih-Chieh Hsu, Tung-Ching Lin, Tzu-Wei Fu, Yu Wen Hung:

The effect of unexpected features on app users' continuance intention. Electron. Commer. Res. Appl. 14(6): 418-430 (2015)

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