"Attention allocation to customer feedback: Absorbing knowledge for digital ..."

Qinyi Dong et al. (2025)

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DOI: 10.1016/J.ELERAP.2025.101538

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type: Journal Article

metadata version: 2025-09-25

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Qinyi Dong, Xiaoyu Zhang, Lele Kang, Qiqi Jiang:
Attention allocation to customer feedback: Absorbing knowledge for digital innovation in management responses. Electron. Commer. Res. Appl. 73: 101538 (2025)

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