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"Mental models and expectation violations in conversational AI interactions."

G. Mark Grimes, Ryan M. Schuetzler, Justin Scott Giboney (2021)

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DOI: 10.1016/J.DSS.2021.113515

access: closed

type: Journal Article

metadata version: 2022-01-03

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  - https://dblp.org/rec/journals/dss/GrimesSG21
G. Mark Grimes, Ryan M. Schuetzler, Justin Scott Giboney:
Mental models and expectation violations in conversational AI interactions. Decis. Support Syst. 144: 113515 (2021)

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