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"Ability of Experience Design Elements to Elicit Emotions and Loyalty ..."

Madeleine E. Pullman, Michael A. Gross (2004)

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DOI: 10.1111/J.0011-7315.2004.02611.X

access: closed

type: Journal Article

metadata version: 2020-03-13

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Madeleine E. Pullman, Michael A. Gross:
Ability of Experience Design Elements to Elicit Emotions and Loyalty Behaviors. Decis. Sci. 35(3): 551-578 (2004)

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