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"Service Management - Academic Issues and Scholarly Reflections from ..."

Richard D. Metters, Ann E. Marucheck (2007)

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DOI: 10.1111/J.1540-5915.2007.00156.X

access: closed

type: Journal Article

metadata version: 2020-03-13

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Richard D. Metters, Ann E. Marucheck:
Service Management - Academic Issues and Scholarly Reflections from Operations Management Researchers. Decis. Sci. 38(2): 195-214 (2007)

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