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"Expert recommendation for trouble ticket routing."

Jian Xu, Rouying He (2018)

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DOI: 10.1016/J.DATAK.2018.06.004

access: closed

type: Journal Article

metadata version: 2018-09-01

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Jian Xu, Rouying He:
Expert recommendation for trouble ticket routing. Data Knowl. Eng. 116: 205-218 (2018)

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