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"The intangibility of e-services: effects on perceived risk and acceptance."

Mauricio Featherman, John D. Wells (2010)

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DOI: 10.1145/1795377.1795384

access: closed

type: Journal Article

metadata version: 2020-05-20

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Mauricio Featherman, John D. Wells:
The intangibility of e-services: effects on perceived risk and acceptance. Data Base 41(2): 110-131 (2010)

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