"Met4ITIL: A process management and simulation-based method for ..."

Elena Orta, Mercedes Ruiz (2019)

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DOI: 10.1016/J.CSI.2018.01.006

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type: Journal Article

metadata version: 2025-01-19

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Elena Orta, Mercedes Ruiz:
Met4ITIL: A process management and simulation-based method for implementing ITIL. Comput. Stand. Interfaces 61: 1-19 (2019)

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