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"Exploring consumers response to text-based chatbots in e-commerce: The ..."

Xusen Cheng et al. (2024)

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DOI: 10.48550/ARXIV.2401.12247

access: open

type: Informal or Other Publication

metadata version: 2024-02-05

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  - journals/corr/abs-2401-12247
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  - https://dblp.org/rec/journals/corr/abs-2401-12247
Xusen Cheng, Ying Bao, Alex Zarifis, Wankun Gong, Jian Mou:
Exploring consumers response to text-based chatbots in e-commerce: The moderating role of task complexity and chatbot disclosure. CoRR abs/2401.12247 (2024)

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