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"An aid for strategic marketing in the banking industry: A Markov analysis."
Marc J. Schniederjans, Karen D. Loch (1994)
- Marc J. Schniederjans, Karen D. Loch:
An aid for strategic marketing in the banking industry: A Markov analysis. Comput. Oper. Res. 21(3): 281-287 (1994)

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